BSB40120 Certificate IV in Business (Operations)

CRICOS COURSE CODE 105129K
BSB40120 Certificate IV in Business (Operations)
CRICOS COURSE CODE 105129K

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems

and analyse information from a variety of sources.
They may provide leadership and guidance to others with some limited responsibility for the output of others. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course delivery modes:

Blended learning system in Sydney or Adelaide Campus  |  Course conducted in English

To whom is this course recommended?

 International students who are interested in developing their knowledge and skills in business management.

Employment outcomes from this qualification may include:

With relevant working experience graduates of BSB40120 – Certificate IV in Business course may gain employment in administration job roles including:

  • Personal Assistant
  • Office Administrator
  • Sales Assistant
  • Analyst
  • Customer service assistant
  • Administrator

To view outcomes about employment prospects for this qualification see

https://www.myskills.gov.au/courses/details?Code=BSB40120

Qualification Units

  • BSBCRT411 – Apply critical thinking to work practices
  • BSBTEC404 – Use digital technologies to collaborate in a work environment
  • BSBTWK401 – Build and maintain business relationships 
  • BSBWHS411 – Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 – Write complex documents
  • BSBXCM401 – Apply communication strategies in the workplace
  • BSBHRM415 – Coordinate recruitment and onboarding
  • BSBPEF401 – Manage personal health and wellbeing
  • BSBPEF403 – Lead personal development
  • BSBSTR402 – Implement continuous improvement 
  • BSBOPS404 – Implement customer service strategies 
  • BSBOPS402 – Coordinate business operational plans

Entry Requirements

At Abbey College, students must have/or be:

  • Confidence in modifying, saving and uploading documents across the Microsoft Office suite, such as Excel spreadsheets and word documents. 
  • Access to a computer and the internet.
  • 18 years old or above to apply for this course.
  • Satisfactory completed Year 11 of secondary education or its equivalent
    and/or
  • For overseas students, whose first language is not English an overall IELTS score of 5.5 or equivalent OR
  • Pass an Abbey College Australia entry test designed to assess the level of English proficiency.

Here is a score comparison chart featuring popular English Proficiency Tests as well as Abbey’s English Placement Test:

English Proficiency Test Score Comparison Chart

Course Duration

52 Weeks – Delivered full time

4 terms (36 study weeks and scheduled breaks).

Study Pathway

Graduates will have knowledge and skills for application in a business environment. The course is suitable for students with prior knowledge looking to upskill, and others with limited experience in the field, looking to obtain entry-level employment in an industry. Graduates can consolidate and build pathways to further education and employment opportunities including:

  • BSB50120 Diploma of Business
  • BSB60120 Advanced Diploma of Business

Tution Fee

For tuition fees, please, contact us or one of our accredited educational agents.

Tution Fee

For tuition fees, please, contact us or one of our accredited educational agents.

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